Terms of Service

Think1 Designs provides digital products and services which may include:

Each engagement is defined by a written proposal, statement of work or service agreement that lists deliverables, milestones, timeline and price. Free estimates and calculator results published on our website are indicative only and do not constitute a binding quote. Work outside the agreed scope is treated as a change request (Section 5).

Projects move at the speed of collaboration. You agree to:

Timelines provided in a proposal are good-faith estimates based on prompt Client participation. Delays in content, feedback, approvals or payment will extend the schedule accordingly. If a project is inactive on the Client's side for more than 30 consecutive days, we may pause it and reschedule remaining work based on availability; a reactivation fee may apply for extended pauses.

Each proposal specifies the number of revision rounds included at each stage. Revisions are refinements of approved direction — copy edits, spacing, colour and layout adjustments within the agreed design.

A change request is any new page, new feature, new integration, redesign of approved work or expansion of scope. Change requests are quoted separately and require written approval before work begins. We will always tell you when a request falls outside the included scope before we act on it.

Prices are quoted in U.S. dollars and are exclusive of applicable taxes. Invoices are payable within the terms stated on the invoice, typically net 7 to net 15 unless otherwise agreed. We accept the payment methods listed on your invoice. You are responsible for any processing or transfer fees imposed by your payment provider.

Most project work requires a non-refundable deposit before we begin, commonly 50% of the project total, with the remaining balance invoiced at agreed milestones or upon completion. The deposit reserves your place in our production schedule and covers discovery, planning and initial production. Final files, transfers and launches occur after the final balance is paid.

Invoices more than 10 days past due may accrue a late fee of 1.5% per month (or the maximum permitted by Texas law, whichever is lower) on the outstanding balance. We will always send a reminder before applying a late fee. Persistent non-payment may result in suspension of services under Section 15.

Projects may include third-party platforms, plugins, themes, APIs, fonts or subscriptions. Those items are governed by their own licenses and terms, and their fees are the Client's responsibility unless expressly included in your proposal. We are not responsible for outages, pricing changes, deprecations or defects in third-party products, though we will work with you to find suitable alternatives.

Where we register or manage a domain on your behalf, the domain remains your property and will be transferred to you on request once all outstanding balances are settled. Hosting and maintenance plans are billed in advance on a monthly or annual basis and renew automatically until cancelled in accordance with our Refund & Cancellation Policy. We aim for high availability but do not guarantee uninterrupted service, as hosting depends on upstream providers.

Upon receipt of full payment, you own the final deliverables created specifically for you — designs, page layouts, custom graphics and custom code written for your project. Think1 Designs retains ownership of its pre-existing tools, frameworks, libraries, internal components and general know-how, and grants you a perpetual, non-exclusive license to use them as part of your deliverables. Unless you request otherwise in writing, we may display non-confidential work in our portfolio and marketing materials.

Both parties agree to keep confidential any non-public business, technical or financial information shared during the engagement, and to use it only for the purpose of the project. This obligation survives termination. It does not apply to information that is public, independently developed, or required to be disclosed by law.

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. For 30 days after launch we will correct defects in our work at no charge. This warranty does not cover changes made by third parties, content edits made by the Client, third-party platform updates, hosting outages, or new feature requests.

Except as expressly stated, services and deliverables are provided “as is” without other warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose. We do not guarantee specific search rankings, traffic volumes, conversion rates or revenue outcomes.

To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Think1 Designs' total aggregate liability arising out of or relating to an engagement will not exceed the total fees paid by the Client for the specific services giving rise to the claim during the twelve months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law.

We may suspend work, hosting or portal access if an invoice remains unpaid beyond 30 days, if the services are being used unlawfully, or if continued service would create a security risk. We will give reasonable written notice before suspension where possible, and service is restored promptly once the issue is resolved.

Either party may terminate an engagement with 14 days' written notice. On termination, the Client pays for all work completed and costs committed up to the termination date, and Think1 Designs delivers all paid-for work product. Deposits are non-refundable. Recurring services terminate in accordance with our Refund & Cancellation Policy. Sections covering intellectual property, confidentiality, payment obligations, disclaimers and liability survive termination.

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, utility or internet outages, acts of government, labour disputes or failures of third-party providers. Affected obligations are suspended for the duration of the event.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The parties agree to attempt to resolve disputes in good faith before pursuing formal action. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Bexar County, Texas.

We may update these Terms to reflect changes in our services or legal requirements. The revised version takes effect when posted on this page with an updated “Last Updated” date. Changes do not retroactively alter a signed agreement already in effect.

Questions about these Terms can be sent to Think1 Designs, LLC at info@think1designs.com or +1 210-580-6646, San Antonio, Texas.